Customer Digital Experience Privacy Policy and Terms & Conditions

PRIVACY SUMMARY

  • We are committed to safeguarding the privacy of our grower’s personal information
  • We only collect your personal information to provide you Landus Cooperative services
  • Your information is only shared with third-parties directly assisting with providing you Landus Cooperative services
  • We will never sell your personal information

 

PRIVACY POLICY

Effective as of 9/24/18

This privacy policy (the “Privacy Policy”) applies to the Landus Cooperative Customer Digital Platform (the “App”), including both the web and mobile application, owned and operated by Landus Cooperative (“Landus Cooperative”, “we,” “us,” or “our”). We have created this Privacy Policy to share with you what information the App collects, how we use that information, and who we will share that information with, if at all. This Privacy Policy does not address the privacy practices of any third parties that we do not own, control, or are affiliated with. Capitalized terms not defined in this Privacy Policy will have the meaning set forth in our Terms of Use[RB1] . By visiting and/or using our App, you agree to the terms of this Privacy Policy and the accompanying Terms of Use. We encourage you to read the Privacy Policy and to use the information it contains to help you make informed decisions.

1. INFORMATION WE COLLECT OR RECEIVE

In the course of operating the App, we will collect and/or receive the following types of information. You authorize us to collect and/or receive such information.

a. Personal Information. We only receive or collect information that identifies you personally if you choose to provide such personally identifiable information to us via email or other means. When you sign up to become a user or contact us, you will be required to provide us with personal information about yourself (collectively, the “Personal Information”). Such Personal Information may include your name, e-mail address, physical address, and phone number. We do not collect any Personal Information from you when you use the App unless you provide us with the Personal Information voluntarily.

b. Third-party Log In. If you sign in through Landus Cooperative, you are authorizing us to collect, store, and use, in accordance with this Privacy Policy, any and all information that you agreed that PushWoosh would provide to us through PushWoosh’s Application Programming Interface (“API”). Such information may include, without limitation, your first and last name, Landus Cooperative username, profile picture, headline, unique identifiers and access token, mobile number and e-mail address.

c. Payment Information. If you choose to make a purchase or subscribe to a feature or service of ours that requires a fee, you will be required to provide us with your payment information, including, without limitation, bank account numbers, credit card or debit card numbers, account details, ACH information, and similar data (collectively, “Payment Information”). Such Payment Information will be collected and processed by our third-party payment vendors pursuant to the terms and conditions of their privacy policies and terms of use, and we do not obtain access to any Payment Information in connection with such purchases or subscriptions.

d. Geolocational Information. Certain features and functionalities of the App are based on your location. In order to provide these features and functionalities while you are using your mobile device, we may, with your consent, automatically collect geolocational information from your mobile device or wireless carrier and/or certain third-party service providers (collectively, “Geolocational Information”). Collection of such Geolocational Information occurs only when the App is running on your device. You may decline to allow us to collect such Geolocational Information, in which case we will not be able to provide certain features or functionalities to you.

e. Third-Party Analytics. We and the third-party technology providers, ad exchanges, ad networks, advertisers, agencies, ad exchanges, and ad servers with which we work use third-party analytics services (e.g., Google Analytics, PushWoosh) to evaluate your use of the App, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the App and mobile and Internet usage. These third parties use cookies and other technologies to help analyze and provide us the data. You consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy.

f. Other Information. In addition to the Personal Information, Payment Information, and Geolocational Information, we may automatically collect or receive additional information regarding you and your use of the App; your interactions with us and our advertising; and information regarding your computer and mobile devices used to access the App (collectively, the “Other Information”). Such Other Information may include:

i. From You. Additional information about yourself that you voluntarily provide to us, such as your gender and your product and service preferences.

ii. From Your Activity. We may collect or receive information regarding:

A.IP address, which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or mobile device;

B. browser type and language;

C. referring and exit pages and URLs;

D. date and time; and

E. details regarding your activity on the App, such as search queries and other performance and usage data.

iii. About Your Mobile Device. We may collect or receive information regarding:

A. type of mobile device;

B. advertising Identifier (“IDFA” or “Ad ID”);

C. operating system and version (e.g., iOS, Android or Windows);

D. carrier; and

E. network type (WiFi, 3G, 4G, LTE).

iv. From Cookies. We may use both session cookies, which expire once you close the App, and persistent cookies, which stay on your mobile device until you delete them and other technologies to help us collect data and to enhance your experience with the App. Cookies are small text files an app can use to recognize a repeat visitor to the app. We may use cookies for various purposes, including to:

A. type of mobile device;

B. personalize your experience;

C. analyze which portions of the App are visited and used most frequently; and

D. measure and optimize advertising and promotional effectiveness.

If you do not want us to deploy cookies in the App, you can opt out by setting your mobile device to reject cookies. You can still use the App if you choose to disable cookies, although your ability to use some of the features may be affected.

2 . HOW TO OPT OUT OF THIRD-PARTY INTEREST-BASED ADVERTISING

If you wish to opt out of third-party interest-based advertising, please visit http://www.networkadvertising.org and http://www.aboutads.info/choices for details on how to do so. Additionally, users of mobile Devices can follow the below instructions:

Android Users

For Android devices with OS 2.2 and up and Google Play Services version 4.0 and up: Open your Google Settings app &; Ads &; Enable “Opt out of interest-based advertising.”

iOS Users

iOS 7 or Higher: Go to your Settings &; Select Privacy &; Select Advertising &; Enable the “Limit Ad Tracking” setting.

iOS 6: Go to your Settings &; Select General &; Select About &; Select Advertising &; Enable the “Limit Ads Tracking” setting.

3. HOW INFORMATION IS USED AND SHARED

a. You authorize us to use the Personal Information, Payment Information, Geolocational Information, and the Other Information (collectively, the “Information”) to:

i. provide and improve our App;

ii. provide our services;

iii. administer our promotional programs;

iv. solicit your feedback; and

v. inform you about our products and services.

b. In order to provide our services and administer our promotional programs, we may share the Information with our third-party promotional and marketing partners, including, without limitation, businesses participating in our various programs.

c. We engage third-party companies and individuals to perform functions on our behalf. Examples may include providing technical assistance, customer service, marketing assistance, and administration of promotional programs. These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law

d. In an ongoing effort to better understand our users, the App, and our products and services, we may analyze certain Information in anonymized and aggregate form to operate, maintain, manage, and improve the App and/or such products and services. This aggregate information does not identify you personally. We may share and/or license this aggregate data to our affiliates, agents, business and promotional partners, and other third parties. We may also disclose aggregated user statistics to describe the App and these products and services to current and prospective business partners and investors and to other third parties for other lawful purposes.

e. We may share some or all of your Information with any of our parent companies, subsidiaries, joint ventures, or other companies under common control with us.

f. As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets.

g. To the extent permitted by law, we may also disclose the Information:

i. when required by law, court order, or other government or law enforcement authority or regulatory agency; or

ii. whenever we believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or safety of us or others, including you.

4. ACCESSING AND MODIFYING INFORMATION AND COMMUNICATION PREFERENCES

If you have provided us any Personal Information, you may access, remove, review, and/or make changes to the same by contacting us as set forth below. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any of our marketing e-mails. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases. You cannot opt out of receiving transactional e-mails related to the App (e.g., requests for support).

We may also deliver notifications to your mobile device (e.g., push notifications). You can disable these notifications by deleting the relevant service or by changing the settings on your mobile device.

5. HOW WE PROTECT YOUR INFORMATION

We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases or the databases of the third parties with which we may share such Information, nor can we guarantee that the Information you supply will not be intercepted while being transmitted over the Internet. In particular, e-mail sent to us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

6. IMPORTANT NOTICES TO NON-U.S. RESIDENTS

The App and its servers are operated in the United States. If you are located outside of the United States, please be aware that your Information, including your Personal Information, may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to use the App, you hereby irrevocably and unconditionally consent to such transfer, processing, and use in the United States and elsewhere.

7. APP STORES; EXTERNAL WEBSITES

Your app store (e.g., iTunes or Google Play) may collect certain information in connection with your use of the App, such as Personal Information, Payment Information, Geolocational Information, and other usage-based data. We have no control over the collection of such information by a third-party app store, and any such collection or use will be subject to that third party’s applicable privacy policies.

The App may contain links to third-party websites. We have no control over the privacy practices or the content of these websites. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.

8. CHILDREN

The App is not directed to children under the age of 13. We adhere to the Children’s Online Privacy Protection Act (COPPA) and will not knowingly collect Personal Information from any child under the age of 13. We ask that minors (under the age of 13) not use the App. If a child under the age of 13 has provided us with Personal Information, a parent or guardian of that child may contact us and request that such information be deleted from our records.

9. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. Any such changes will be posted on the App. By accessing the App after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.

10. HOW TO CONTACT US

If you have questions about this Privacy Policy, please e-mail us at communications@landuscooperative.com with “Privacy Policy” in the subject line or mail us at the following address: 2321 N. Loop Dr. Ste 220, Ames, IA 50010

 

TERMS & CONDITIONS 

TERMS OF WEBSITE USE

 

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website LandusCooperative.com (“Website”), whether as a guest or a registered user. Please read these Terms of Website Use carefully before you start to use the Website. By using our Website, you indicate that you accept these Terms of Website Use and that you agree to abide by them. If you do not agree to these Terms of Website Use, please refrain from using our Website.

 

INFORMATION ABOUT US

LandusCooperative.com is a site operated by Landus Cooperative (“We”). We are a farmer-owned coperative headquartered in Ames, Iowa. Our main trading address is 2321 N. Loop Dr., St 220, Ames, IA 50010.

 

ACCESSING OUR WEBSITE

Access to our Website is permitted on a temporary basis, and we reserve the right to amend the information or withdraw the services we provide on our Website without notice (see below). We will not be liable if for any reason our Website is unavailable at any time or for any period.

 

You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms, and that they comply with them.

 

INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our Website (including but not limited to the services other intellectual property rights offered on or via the Website) and in the material published on it. Those works are protected by copyright laws, and treaties around the world. All such rights are reserved.

 

You may print off one copy, copy and may download extracts, of any page(s) from our Website for your personal reference and you may draw the attention of others within your organization to material posted on our Website.

 

You must not modify the paper or digital copies of any materials you have printed off copied or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text without the consent of the company.

 

Our status (and that of any identified contributors) as the authors of material on our Website must always be acknowledged.

 

You must not use any part of the materials on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.

 

If you print off, copy or download any part of our Website in breach of these Terms of Website Use, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made whether modified or unmodified.

 

RELIANCE ON INFORMATION POSTED

Commentary and other materials posted on our Website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Website, or by anyone who may be informed of any of its contents.

 

OUR WEBSITE CHANGES REGULARLY

We aim to update our Website regularly, and may change the content at any time. If the need arises, we may suspend access to our Website, or close it indefinitely. Any of the material on our Website may be out of date at any given time, and we are under no obligation to update such material.

 

OUR LIABILITY

The material displayed on our Website is provided without any guarantees, conditions or warranties as to its accuracy or completeness. To the extent permitted by law, We, other members of our group of companies and third parties connected to us, hereby expressly exclude:

 

  • all conditions, warranties and other terms which might otherwise be implied by statute, law or otherwise;

 

  • any liability whatsoever incurred by any user in connection with our Website or in connection with the use, inability to use, or results of the use of our Website, any websites linked to it and any materials posted on it, including, without limitation any liability for:

 

o    direct, indirect or consequential loss or damage;

 

o    loss of income or revenue;

 

o    loss of business;

 

o    loss of profits or contracts;

 

o    loss of anticipated savings;

 

o    loss of data;

 

o    loss of goodwill;

 

o    wasted management or office time; and

 

o    for any other loss or damage of any kind, however arising and whether caused by infringement of general laws (including the omission to act in accordance with reasonable carefulness), breach of contract or otherwise, even if foreseeable.

 

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

 

INFORMATION ABOUT YOU AND YOUR VISITS TO OUR WEBSITE

We process information about you in accordance with our Privacy Policy found at http://www.landuscooperative.com/customer-digital-experience-privacy-policy/. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate and complete.

 

SERVICES PROVIDED THROUGH OUR WEBSITE

[Services provided through the use of our Website shall be governed by these Terms and Conditions,

 

UPLOADING MATERIAL TO OUR WEBSITE

Whenever you make use of a feature that allows you to upload material to our Website, or to make contact with other users of our Website, you must comply with the Content Standards set out below. You confirm that any such Contribution does comply with those standards, and you indemnify us for any failure to comply.

 

Any material you upload to our Website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our Website constitutes a violation of their intellectual property rights, breach of their confidential information or of their right to privacy.

 

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our Website.

 

We have the right to remove any material or posting you make on our Website if, in our opinion, such material does not comply with the Content Standards set out below.

 

PROHIBITED USES

You may use our Website only for lawful purposes. You may not use our Website:

 

  • in any way that breaches any applicable law or regulations;

 

  • in any way that is unlawful or fraudulent, or has unlawful or fraudulent purpose or effect;

 

  • for the purpose of harming or attempting to harm any individual in any way;

 

  • to send, receive, upload, download, use or re-use any material which does not comply with our Content Standards set out below;

 

  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);

 

  • to create liability for us in any way; or in any way that causes us to lose (in whole or in part) the services of our ISPs or other suppliers; and

 

  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

 

You also agree:

 

  • not to reproduce, duplicate, copy or re-sell any part of our Website in contravention of any of the provisions in these Terms of Website Use;

 

  • not to access without authority, interfere with, damage or disrupt:

 

o    any part of our Website;

 

o    any equipment or network on which our Website is stored;

 

o    any software used in the provision of our Website; or

 

o    any equipment or network or software owned or used by any third party.

 

CONTENT STANDARDS

These content standards (“Content Standards”) apply to any and all material which you contribute to our Website (“Contributions”), and to any interactive services associated with the Website.

 

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any Contribution as well as to its whole.

 

Contributions must:

 

  • be accurate (where they state facts);

 

  • be genuinely held (where they state opinions);

 

  • comply with applicable law in Belgium and in any country from which they are posted.

 

Contributions must not:

 

  • contain any material which is defamatory of any person or which is obscene, offensive, hateful or inflammatory;

 

  • promote violent or sexually explicit material;

 

  • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

 

  • infringe any copyright, database right or trade mark of any other person;

 

  • be false, inaccurate or likely to deceive or mislead any person;

 

  • be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;

 

  • promote any illegal activity;

 

  • be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;

 

  • be likely to harass, upset, embarrass, alarm or annoy any other person;

 

  • be used to impersonate any person, or to misrepresent your identity or affiliation with any person;

 

  • give the impression that they emanate from us, if this is not the case;

 

  • advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse;

 

  • link directly or indirectly to or include descriptions of goods or services that are prohibited under these Terms of Website Use.

 

VIRUSES, HACKING AND OTHER OFFENCES

You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious, technologically harmful or designed to disrupt the current operation of our Website. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack.

 

We may report any breach under these Terms of Website Use to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

 

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other

 

proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it.

 

LINKING AND FRAMING

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

 

You must not establish a link from any website that is not owned by you.

 

Our Website must not be framed on any other Website, nor may you create a link to any part of our Website other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the Content Standards.

 

If you wish to make any use of material on our Website other than that set out above, please address your request to communications@landuscooperative.com

 

LINKS FROM OUR WEBSITE

Where our Website contains links to other websites and resources provided by third parties, these links are provided for your information only. If you use these links, you will leave our Website. We have not reviewed these third party websites and we have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. We do not endorse or make any warranties or representations about the other websites, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to our Website, you do this entirely at your own risk.

 

SUSPENSION AND TERMINATION

We will determine, in our discretion, whether there has been a breach of these Terms of Website Use. Where a breach has occurred, we may take such action as we deem appropriate.

 

Failure to comply with these Terms of Website Use constitutes a material breach of the terms upon which you are permitted to use our Website, and may result in our taking all or any of the following actions:

 

  • immediate, temporary or permanent withdrawal of your right to use our Website;

 

  • immediate, temporary or permanent removal of any posting or material uploaded by you to our Website;

 

  • issue a warning to you;

 

  • legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;

 

  • further legal action against you;

 

  • disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

 

We exclude liability for actions taken in response to breaches of these Website Terms of Use. The responses described in these Website Terms of Use are not limited, and we may take any other action we reasonably deem appropriate.

 

JURISDICTION AND APPLICABLE LAW

The State or Federal Courts of Iowa will have exclusive jurisdiction over any claim arising from, or related to, a visit to our Website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

 

These Terms of Website Use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Belgium.

 

TRADE MARKS

Landus Cooperative, AcreEdge, SoyPlus, SoyChlor, PasturChlor and Dairy Nutrition Plus are the trademarks of Landus Cooperative.

 

VARIATIONS

We may revise these Terms of Website Use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these Terms of Website Use may also be superseded by provisions or notices published elsewhere on our Website.

 

YOUR CONCERNS

If you have any concerns about material which appears on our Website, please contact communications@landuscooperative.com Thank you for visiting our Website.